For Case Managers:

New Delivery Option - click here: Delivery Policies Flyer

Here are some things you should know:

The Community Warehouse requires a fee of $35 per client request. Payment is due at the time of item pick-up unless billing arrangements have been made. 

You may submit requests for items on-line once you have attended an orientation.

Before you attend orientation, please note the following:

• Our relationship is with you, the Case Manager. We do not work directly with clients.

• It is our expectation that Case Managers verify a client’s need for specific items before making a request. For example, if a sofa is requested, then the client does not have a sofa, is not able to acquire a sofa from another source, and the agency you work for is unable to purchase a sofa for your client.

• Case Managers must be present to receive items for clients. Case Managers should use their discretion in asking clients to accompany them to the Warehouse.

• When picking up requested items, Case Managers must bring help for lifting and loading items.  We are not able to load your items for you.