It’s been a little over a year since we unveiled our 2023-2026 Strategic Plan, and we’ve been hard at work! We want to take a moment to share some highlights of the progress we’ve made.
Focus Area 1
Broaden Community Awareness & Engagement
- Communications
- Hired a Communications Manager
- Secured a nearly $1.6 million grant from the EPA for outreach and education (for which we will begin receiving funding in June)
- Advocacy
- Secured contract with Washington County
- Secured $1 million in funding for Oregon furniture banks, thanks to the passing of Oregon Senate Bill 1530
- Furniture Donations
- Hired a Procurement Fleet Manager
- Volunteerism
- Began offering Saturday volunteer shifts
- Began offering volunteer shifts at Gresham location
- Fundraising
- Hired Grants Manager
- Launched Planned Giving campaign
Focus Area 2
Reflect the Community We Serve
- Decision-Making
- People
- Assembled pay equity committee
- Processes
- Implemented virtual appointments
- Ran sliding-scale and free pickups Dec 2023-Jan 2024
Focus Area 3
Optimize Operations
- People
- Piloting 4-day workweek
- Systems
- Transitioning our 4 current program software systems into 1 integrated solution
- Processes
- Adjusted appointment, donation, and shopping hours to improve accessibility
Focus Area 4
Optimize & Expand Infrastructure
- Furniture Banks
- Opened Community Warehouse+ in Gresham and working to expand operations to establish furniture bank
- Estate Store
- Maintaining online store
- Assessing future plans for second location after Tualatin location flood
- New Location/Expansion
- Selling Tualatin Building and searching for new location in northwest Washington County. (We will continue to use the Tualatin building until we secure a new location.)
We are excited about the progress we’ve made and are grateful for the continued community support that will make the achievement of these goals possible!
