It’s been a little over a year since we unveiled our 2023-2026 Strategic Plan, and we’ve been hard at work! We want to take a moment to share some highlights of the progress we’ve made.

Focus Area 1
Broaden Community Awareness & Engagement

  • Communications
    • Hired a Communications Manager
    • Secured a nearly $1.6 million grant from the EPA for outreach and education (for which we will begin receiving funding in June)
  • Advocacy
    • Secured contract with Washington County
    • Secured $1 million in funding for Oregon furniture banks, thanks to the passing of Oregon Senate Bill 1530
  • Furniture Donations
    • Hired a Procurement Fleet Manager
  • Volunteerism
    • Began offering Saturday volunteer shifts
    • Began offering volunteer shifts at Gresham location
  • Fundraising
    • Hired Grants Manager
    • Launched Planned Giving campaign

Focus Area 2
Reflect the Community We Serve

  • Decision-Making
  • People
    • Assembled pay equity committee
  • Processes
    • Implemented virtual appointments
    • Ran sliding-scale and free pickups Dec 2023-Jan 2024

Focus Area 3
Optimize Operations

  • People
    • Piloting 4-day workweek 
  • Systems
    • Transitioning our 4 current program software systems into 1 integrated solution
  • Processes
    • Adjusted appointment, donation, and shopping hours to improve accessibility

Focus Area 4
Optimize & Expand Infrastructure

  • Furniture Banks
    • Opened Community Warehouse+ in Gresham and working to expand operations to establish furniture bank
  • Estate Store
    • Maintaining online store
    • Assessing future plans for second location after Tualatin location flood
  • New Location/Expansion
    • Selling Tualatin Building and searching for new location in northwest Washington County. (We will continue to use the Tualatin building until we secure a new location.)

We are excited about the progress we’ve made and are grateful for the continued community support that will make the achievement of these goals possible!

Our Westside furniture bank has moved to Tigard (9806 SW Tigard St, Portland, 97223.)

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